Return & Exchange Policy
1. Easy Returns Within 7 Days
You may request a return within 7 days of receiving your product. The item must be:
- Unused and in original condition
- Packed with all tags, labels, and original packaging
- Eligible for return (see section 5)
2. Special In-Store Return & Exchange Option (Select Cities Only)
If you reside in or near the following cities, you can visit your nearest store for a hassle-free return or exchange:
Chandigarh, Mohali, Ludhiana, Jalandhar, Bathinda, Patiala, Karnal, and Jammu
At the store, you can:
- Return your item and receive wallet credit instantly
- Exchange your product for a different size or style on the spot (subject to availability)
Please bring your invoice or order confirmation along with the product.
3. Refund Process (Online Returns)
- Prepaid Orders: Refunded to your original payment method within 7–10 working days
- COD Orders: Refunded as store wallet credit
4. Defective or Incorrect Products
Report any damaged, defective, or incorrect items within 24 hours of delivery.
Email us at contact@weardoria.in with photos, and we’ll arrange a prompt resolution or replacement.
5. Items Ineligible for Return
The following items cannot be returned or exchanged due to hygiene or promotional restrictions:
- Innerwear & Undergarments
- Masks
- Perfumes
- Sunglasses
- Accessories
- Products bought under BOGO or Free Gift offers
6. Reverse Pickup Charges
A reverse shipping fee of up to ₹100 may be deducted from the refund if:
- Returns are frequent or without valid reasons
- The return is refused by the courier partner due to misuse
7. Exchange Policy (Online Orders)
We do not support direct exchanges via courier. For online orders, please raise a return request and place a new order for the item you need.
Need Assistance?
Email: contact@weardoria.in
Call or WhatsApp Us: +91 97795 87801